All single item orders will have a delivery charge of
£2.99 applied at the checkout.
Any orders of 2 items or more receive free postage.
Dunkelvolk UK can only deliver in the UK.
We will dispatch your order as soon as possible, normaly
within 1-3 working days.
You will receive an email notification when your items
have been dispatched.
We collect three types of information online:
- About you - the personal information you type in
- Our shopping cart uses 'cookies' to store the products
you are ordering
- About your purchasing patterns - if you order from
our online store
The main ways we use this information:
- To fufill orders placed in our online store
- To maintain our records of you
- To send you appropriate marketing communications,
if asked to do so
Under no circumstances will we sell your information
to third parties.
Terms & Conditions
By using the Dunkelvolk UK websites you are acknowledging
your acceptance of these terms and conditions:
- You are using the Dunkelvolk websites at your own
- Dunkelvolk does not assume any liability arising
from your use of the website(s)
- While we always strive to provide you with accurate
information, we will not assume any responsibility
for errors or omissions on our websites, or for any
failure to update them.
- We reserve the right to change or eliminate any
part of our websites without notice.
- Dunkelvolk owns all Intellectual Property on the
- The Dunkelvolk websites are intended for use in
the UK and subject to UK law.
- Any existing links to third parties are not to be
deemed an endorsement by Dunkelvolk, and Dunkelvolk
assumes no responsibility for the content or use of
third party websites.
- This site is owned by Dunkelvolk, a trading division
of Hazlo Limited, a Company registered in England
- The Company's registered number is 07333684 and
its registered office is at 1 Colleton Crescent, Exeter,
Devon, EX2 4DG
- The Company's VAT number is 995 4216 83
Specific Dunkelvolk online store terms
If you are making a purchase from the Dunkelvolk online
store you are acknowledging your acceptance of these
terms and conditions.
- Whilst we always try to ensure the accuracy of the
prices on the Dunkelvolk Store, there will inevitably
be rare occasions when we make a mistake. If we discover
any errors in the price of goods before we accept
your order, we will notify you as soon as possible
and give you the option to resubmit your order at
the correct price, select alternative products or
cancel your order.
All returned items must:
- Be returned undamaged and in a saleable condition
- Include all labels and swing tags
- Include a completed reasons for return section of
the returns form
The cost of the item will be refunded as soon as the
returned items have been checked and found to be in